Our Mission & Values
Our mission is to make Get Help the world’s most trusted resource for finding quality healthcare services with urgency
Get Help is an independent, mission-centric organization, committed to elevating the treatment industry through the democratization of trustworthy and objective information about treatment facilities and the integrity with which they operate.
Independent & Trustworthy
- We maintain our independence by refusing all investments from and affiliations with treatment centers.
- We refuse advertising dollars and never edit or adjust facility information for a fee.
- We operate with transparency: our process, principles, and code of conduct are available to all.
- We are comitted to doing the hard work necessary to elevate the paradigm of the treatment industry
- We operate by holding treatment center accountable to a verifiable code of professional conduct.
- We consistently work toward our own improvement and the improvement of the industry.
Democratization of Information
- Our goal is to provide objective and qualified information that is dynamic, relevant, and current.
- We pass no judgment as to the efficacy of various modalities of treatment, allowing patients, families, and professionals to make their own decisions.
- We aim to make access to resources as quick and easy as possible, understanding that such access facilities the saving of lives.
A long, long time ago in a Galaxy far, far away… two years ago in the Valley to be exact, I got a call from someone in my recovery family. She let me know a good friend of ours relapsed with 28 years clean, had psychotic break, and was wandering through the desert in Las Vegas. I drew the short straw and was asked to go get her because, after all, I was the psychologist in the family. Without thinking I rented a car, drove out to the desert, found her, did an impromptu intervention, and managed to get her and her broken down 1992 Mercedes on the road.
I knew if I could just get her in the car and back to LA we would be able to find a place for her in treatment. Mission accomplished, thus far, and it was only registering 111 degrees on the world’s largest thermometer in Baker, CA, no A/C in the car, and windows rolled down so I could barely hear when my closest friend with over 35 years clean (and a titan in the treatment industry) said, “you can’t come here. I don’t know where you can go but absolutely not here.”
"If I, with over 20 years clean and a doctorate in f-ing psychology am having this kind of problem getting someone help, what the *&$! are other “regular” people"I almost threw the phone out of the car and gave up right there in the desert. I’m calling my recovery community, and all I was getting were “no’s” and “we don’t know,” and “not sure where she could go.” By the time I hit LA it was approaching midnight, or at least it felt like it. I had to drive her to Mission Community Hospital and help her get put on a 72-hour hold for suicide watch. As I was leaving the hospital it was definitely 3:00am. I checked twice because I couldn’t believe it; how long the day had been and what we just went through. Bordering on tears, and at the intersection of relief, sadness, overwhelm, and exhaustion I thought, “If I, with over 20 years clean and a doctorate in f-ing psychology am having this kind of problem getting someone help, what the *&$! are other “regular” people going through? There must be an app for this.”
The next day I was obsessed. I looked and there wasn’t anything. I talked to a few people who had started apps and was listening to Richard Branson’s book, The Virgin Way (https://www.virgin.com/richard-branson/books/the-virgin-way). He talked about starting an airline because he wanted a better travel experience. If he could start a freaking airline then I could definitely start an app. I set out on a path to create a tool that would help anyone, anywhere find treatment fast. I had no idea what I was up against, as you will soon read about in this blog. Here you’ll find a lot about what I’ve learned along the way, some things to hopefully make your job and experience a little easier.
Here we are, two years later in what seems like a Galaxy far, far away from that August in Baker, CA, with just the beginning of a vision… that everyone can GetHelp® when they need it and want it. With that I welcome you to www.GetHelp.com, invite to you download the Get Help® App available for download on the iTunes Store, and thank you for joining me on this adventure to turn the current system upside down and inside, and create the GetHelp® ecosystem where everyone is the beneficiary.
Download the Get Help Mobile App
Our mobile app is the perfect tool for therapists, clinicians, and professionals who regularly face the challenge of finding fitting treatment or continued care for patients in a timely manner.
Quickly search over 20,000 active listings using key terms, and refine results based on location, price, treatment approaches, accepted insurance providers, and more.